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Service Availability Management

Success Story

Raymond James Financial has simplified Sarbanes-Oxley compliance.

Financial

Detect and resolve service availability and performance issues before they impact users by correlating and consolidating status and events across systems, networks, storage, databases and applications.

The Challenge

IT departments are under increasing pressure to deliver better, more reliable services to support their business’ objectives — even as infrastructure grows more complex and budgets are tightened. You a service available management solution:

  • Manage services as integrated, interconnected parts of your environment — instead of in silos
  • Ensure the availability and performance of the services that are critical to your business

The Solution

CA Service Availability Management (CA SAM) helps you:

  • Integrate event and performance management across technology silos — improving service and availability with faster time to problem resolution
  • Manage IT with a service perspective to improve business alignment by linking the IT infrastructure to business services
  • Increase the performance and reliability of business transactions, reducing the risk of outages for critical systems
  • Leverage predefined policies and work flows based on IT best practices to Accelerate solution deployment and time-to-value
  • Reduce costs with automated, policy-based corrective action

The Details

CA's Service Availability delivers:

  • A strong record of success in the world’s largest and most complex IT environments
  • The ability to manage multi-vendor IT infrastructures through predefined policies and workflows based on best practices
  • Wizard-driven scripts and policies that speed deployment and time–to–value
  • Comprehensive, integrated IT management that accelerates problem resolution and automates policy

Contact Us

  • +1 800 225-5224